There’s your problem right there.

Struggling with Lab Automation Downtime? You’re Not Alone.

For many labs, keeping automation equipment like liquid handlers in top shape is a constant challenge. Preventive maintenance gets pushed down the priority list. Emergency repairs take too long to schedule. And working only with OEMs can sometimes mean delays, high costs, and limited flexibility.

That’s where independent service providers like DCM BioServices come in.

Here are the top 3 reasons more labs are turning to third-party support for repair and maintenance:

1. Faster Response Times

Independent service teams often have greater scheduling flexibility, meaning quicker on-site response when you need it most—no waiting weeks for an open slot.

2. More Budget-Friendly Options

Third-party providers can offer service agreements, preventive maintenance, and repairs at a lower cost, without sacrificing quality—helping labs stretch tight budgets further.

3. Tailored, Multi-Vendor Support

Most labs use more than one type of instrument. A good independent provider can service multiple platforms (like Beckman, Hamilton, and Tecan), so you get full-lab support without managing multiple service contracts.

The Result?

Less downtime. Fewer disruptions. More control over how your lab operates—and how your capital is protected.

Looking to explore your service options? We’d love to talk.

🎥: AI Genterated w/ Sora